FAQs

Category 2

07

Ko nsanganywe ikigega munsi y’ubutaka nange nshobora gukoresha amazi.rw

yego birashobora.

08

Ni gute namenya niba urugo rwange ruherereye mu cyogogo cya Nyabugogo?

Sura urubuga rwacu Amazi.rw wuzuze fomu ya nkunganire urahita umenya niba urugo rwawe ruherereye mu cyogogo cya Nyabugogo.

09

Nshobora gukoresha amazi.rw kuri installation ya WASAC nsanganywe?

Yego, sisiteme amazi.rw ishobora guhuzwa n’indi miyoboro isanzwe y’amazi.

10

Mfite ikigega cyubakiye hejuru, nshobora kubona amazi.rw?

Yego birashoboka. Ariko bisaba ko ikigega cyawe kiba kiri munsi y’igisenge cyawe ho metero imwe byibuze.

11

Utuyungururamazi (catridges) duhindurwa buri gihe kingana gute?

Utuyungururamazi (catridges) duhindurwa mu bihe bitandukanye bitewe n’akayungururamazi ako ariko ndetse n’uko gakoreshwa:

Akitwa sedment gahindurwa buri mezi 3, utundi (CTO na GAC) duhindurwa buri mezi 6 naho UV lamp  yo igahindurwa nyuma y’umwaka. Iki gihe gishobora guhinduka bitewe n’uko twakoreshejwe ndetse n’imiterere y’amazi dusanzwe tuyungurura.

07

I have an already existing underground tank. Can I also use amazi.rw?

Yes, it is possible.

08

How can I know if my home is located in Nyabugogo catchment?

visit amazi.rw and fill in your location in the subsidy form to know if your home is in Nyabugogo catchment

09

Can I use amazi.rw along my existing WASAC system?

Yes, amazi.rw filters water works with other water connections.

10

My water tank is elevated, can I also use amazi.rw

Yes, it is possible. However, the tank should be at least 1 meter below the roof level.

11

How often do I have to replace amazi.rw filter cartridges?

Amazi.rw filter cartridges replacement period varies based on cartridge and usage: 

Sediment cartridges get replaced every 3 months, and every 6 months for (CTO and GAC). For UV lamp, replacement is once a year.  The replacement period can be reduced or increased based on usage and quality of input water.