FAQs

12

How long do delivery and installation take upon signing the contract?

Upon signing the contract you are given a delivery date. Installation usually lasts 1 to 2 days given your fulfillment of pre-installation requirements. The delivery date is dependent on other ongoing orders, but based on our team’s capacity, it will always be within seven days, after signing the contract (unless you request a later delivery date).

13

Do I have to come to Water Access Rwanda office to sign the purchase agreement?

No, you don’t have to come to our office for contract signing. We can send you the contract over an e-signing platform or email.